Management Gaps explores the challenges of being a leader in a workforce that may span four distinct generations. Common myths and misperceptions are addressed and users are invited to assess their own knowledge and attitudes as they manage the diverse employees of Pencil Pushers, Inc.

Topics

  • Managing Emotions

  • Managing Goals

  • Managing Bias

  • Managing Conflict

  • Managing Morale

Methodologies

  • Scenario Modeling

  • Branching Decision Points

  • Interactive Exercises

  • Beautiful Graphic Design

Devices

Subject

Surviving Generation Gaps

Playable Characters

Anthony Armstrong

Gen X Manager

Harper Harding

Millennial Manager

Browsers

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